Frequently Asked Questions
Everything you need to know about shopping at Rebecca Minkoff.
What is your return policy?
We accept returns on unused, unworn items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I care for my leather handbag?
To maintain the quality of your leather goods, avoid exposure to direct sunlight and moisture. We recommend using a high-quality leather cleaner and conditioner to keep the material supple.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our customer service team immediately. Once an order has reached the shipping stage, it can no longer be modified.